Highwater Consulting LLC

Data and Technology Stewardship for Mission Driven Organizations

Brooke Heller, Owner

I believe that data is most powerful when it is human-centered and mission-driven. With over two decades of experience navigating the intersection of technology, advocacy, and operations, I started Highwater Consulting to help organizations get the most out of their data and technology

Data/Technology Strategy & Architecture
for Social Impact

What it is: Designing and optimizing the data ecosystems that fuel non-profits and advocacy groups.
 

Example projects: Audit and implementation of CRM and Voter File (VAN) systems, design data governance strategy, creating unified views of supporter/donor data across disparate platforms.

Operational Workflow & Internal Processes Automations

What it is: Building the internal tools that streamline the business side of a non-profit.
 

Example projects: Building and customizing platforms for legal and grants management, automating progress-to-goal reporting for internal campaign measurement, create processes across multiple tools to streamline in-house and operations procedures

Technical Modernization & Legacy Systems Management

What it is: Helping organizations transition among systems, advising on new technology and right-sizing tech stacks.

 

Example projects: Implement data privacy request processes and procedures based on organization policy, Consult on RFP process for new technology, New vendor selection/vetting/onboarding  

Data Team Mentorship & Technical Hiring

What it is: Building the human capacity for organizations to manage their own data long-term.

 

Example projects: Roadmapping technology team growth, Developing technical hiring practices for data roles, Mentoring early career data/technology staff, Sounding board for directors/senior managers,  and training staff on product/technical project management best practices.

How can I help?

If you don't see services that align with your project, or you're not sure what you need yet, please don't hesitate to reach out. After almost 20 years in the industry, I have more experience than fits neatly into a few summarized offerings. Get in touch and we'll see what we can solve together!